Privacy Policy

At haroldandersen.com (“we,” “us,” or “our”), we are committed to respecting your privacy and safeguarding your personal data. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of information that may be collected when you access or use our website and services. We are dedicated to ensuring compliance with applicable privacy laws, including but not limited to the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act (“CCPA”).

1. Introduction

Your privacy is of paramount importance to us. This Privacy Policy is designed to inform you about how we collect, process, and protect your personal data when you interact with haroldandersen.com. We handle your information with care and transparency and are committed to ensuring a secure and privacy-aware environment.

2. Scope of this Policy and Role of the Data Controller

This Privacy Policy applies to all users of haroldandersen.com. The data controller for the purposes of data protection law is Harold Andersen, the operator of haroldandersen.com. If you have any questions regarding this policy or how your data is handled, please contact us at [email protected].

3. Categories of Data We Process

We may collect and process the following categories of personal data:

a. Usage Data
Information such as your IP address, browser type and version, pages visited, the time and date of your visit, referring URLs, and other diagnostic data collected through your interaction with our website.

b. Account Data
Details you provide when creating an account, such as your full name, email address, postal address, phone number, and login credentials.

c. Profile Data
Information related to your preferences, purchase history, interests, browsing behavior, and any other profile-related preferences you choose to share.

d. Communication Data
Records of communication with us, such as emails, customer support interactions, and feedback submissions.

e. Technical Data
Device identifiers, operating system information, browser settings, screen resolution, and other technical configurations that allow us to render and optimize the website across devices.

f. Transaction Data
Details required to process orders or transactions made via the website, including billing information, delivery addresses, and limited payment data (processed securely via third-party processors).

g. Preference Data
Data indicating your marketing preferences, subscription settings, survey responses, and interests in particular products or services.

4. Legal Bases for Processing Personal Data

We process your personal data on the following legal grounds, as applicable under the GDPR and CCPA:

– Consent: Where you have provided explicit consent for data processing (e.g., marketing communications).
– Contractual Necessity: Where processing is required to fulfill our contractual obligations (e.g., processing purchases).
– Legal Obligation: Where we are required to comply with applicable legal or regulatory obligations.
– Legitimate Interests: Where processing is necessary for our legitimate interests, provided that such interests are not overridden by your data protection rights (e.g., improving user experience or ensuring website security).

5. Your Rights

As a data subject under the GDPR or a consumer under the CCPA, you have the following rights regarding your personal data:

– Right of Access: To request access to your personal data and information about how it is processed.
– Right of Rectification: To request correction of inaccurate or incomplete data.
– Right to Erasure (“Right to be Forgotten”): To request the deletion of your personal data under certain conditions.
– Right to Restrict Processing: To request that we limit processing of your data under specific circumstances.
– Right to Data Portability: To receive your personal data in a commonly used, machine-readable format and transmit it to another controller where applicable.
– Right to Object: To object to processing based on legitimate interests or for direct marketing purposes.
– Right to Opt-Out (CCPA): California residents may opt out of the sale of their personal data.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request as required under applicable laws.

6. Security Measures

We implement strict technical and organizational measures to protect your personal data, including:

– SSL encryption for data transmission
– Access control and authentication protocols
– Regular data backups and secure storage practices
– Ongoing staff training on data privacy and security best practices
– Monitoring and auditing of our systems to detect unauthorized access or vulnerabilities

7. International Data Transfers

If your data is transferred outside your jurisdiction, we ensure that adequate safeguards are in place, including the use of Standard Contractual Clauses approved by the European Commission or compliance with equivalent regulatory mechanisms where applicable.

8. Data Retention

We retain your personal data only for as long as necessary for the purposes outlined herein:

– Usage and Technical Data: Up to 12 months for analytics and website optimization
– Account and Profile Data: As long as the account is active; deleted within 30 days of account closure
– Communication Data: Retained for 24 months to respond to support requests and maintain service records
– Transaction Data: Retained as legally required for tax, audit, and fraud prevention obligations, generally for up to 7 years
– Preference Data: Retained until you withdraw consent or change your settings

9. Cookie Policy

We use cookies and similar tracking technologies on haroldandersen.com to enhance user experience and provide services. Cookies fall into the following categories:

– Essential Cookies: Required for core functionality such as login, shopping cart, and site navigation.
– Functional Cookies: Enable enhanced personalization, such as remembering user settings and preferences.
– Analytics Cookies: Help us understand how visitors interact with our website, improving design and performance.
– Performance and Marketing Cookies: Allow us to deliver customized promotions and analyze the effectiveness of advertising.

10. Cookie Management and Compliance

You can manage your cookie preferences at any time via your browser settings or dedicated cookie management pop-ups on our website. In accordance with GDPR and CCPA requirements, we request your consent for non-essential cookies and provide opt-out mechanisms for behavioral tracking and advertising cookies.

11. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we may have inadvertently collected such data, please contact us immediately at [email protected] so we can take appropriate steps.

12. Policy Updates and Notifications

We may update this Privacy Policy from time to time. Changes will be published on haroldandersen.com, and where appropriate, we will notify users by email or via onsite banners. Your continued use of the site following updates implies your acceptance of the revised policy.

13. Contact Information

If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:

Email: [email protected]
Website: https://haroldandersen.com

We are committed to complying with all relevant data protection regulations and encourage you to contact us with any privacy-related concerns.